Our story.
ZaFa connects South Africans with trusted home service providers — from plumbers and contractors to babysitters and cleaners. Find reliable help or grow your business, all in one simple app.
Mission:
Our mission is to connect South Africans to safe, affordable, and trusted home services.
Vision:
Our vision is to make ZaFa the most reliable
name in household services nationwide.
Vetted providers
(where applicable).
Transparent
reviews and ratings.
Secure
communication
and payments.
How Zafa Works.
Zafa helps you quickly locate the right professional for the job — whether it’s a plumber, babysitter, cleaner, or electrician. Simply choose the service you need, enter your location, and browse approved providers in your area. You’ll see ratings, experience details, and transparent pricing before you confirm anything.
Once you’re ready, book directly in the app. You can message the provider to confirm any job details and set a time that works for you. No waiting for callbacks, no long quote delays — just fast, simple booking designed for busy South Africans.
Your provider arrives, completes the job, and you can track the progress directly in the app. Support is always available if anything doesn’t go according to plan.
All payments happen safely inside the Zafa app. Your money is held securely until the job is completed — protecting both you and the provider. No need to withdraw cash or send EFTs to strangers. Zafa gives you confidence every step of the way.
After the job is done, you share your experience with a rating and review. This feedback helps build trust in the community — the best providers rise to the top, and everyone knows they’re hiring a reliable professional with a proven track record.
Every service provider on Zafa will complete a verification process when the platform launches — including document checks, experience validation, and a background screening — so users know they’re hiring real professionals, not amateurs.